Every job seeker gets a guide
Jobs and skills agent
The business and its pressure
Behind every case number in an employment service there is a person trying to get back to work. Too often the path runs through portals, forms and waiting, while overstretched advisers do their best to give each person the attention they deserve. Skills go unseen, training goes unmatched and good candidates and good employers keep missing each other.
What we built together
A jobs and skills agent that works alongside the service's own people. It guides each job seeker through their situation in plain language, shows them the gap between the skills they have and the work they want, recommends the training that closes it and matches candidates with employers looking for exactly what they offer. Advisers stay in the loop and pick up every case that needs human judgment.
What changed
Job seekers get guidance the moment they need it instead of waiting for the next appointment. Advisers spend their time on the complex cases where they matter most. And employers meet candidates they would never have found on paper.